Shipping policy
Trend Theory – Shipping Policy
Last Updated: October 11, 2026
At Trend Theory, we’re committed to getting your favorite fashion finds to your doorstep! Please review our shipping policy for information about order processing, delivery times, and tracking.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be extended during holidays, sales, or periods of high order volume.
Business days exclude weekends and public holidays.
2. Shipping Times
Estimated delivery times depend on your location, product availability, and shipping provider.
- United States: Estimated 5–15 business days after processing.
- International Orders: Estimated 10–25 business days after processing, where international shipping is available.
These are estimates, not guaranteed delivery dates. Some orders may arrive earlier or later due to customs inspections, carrier delays, weather, or other circumstances beyond our control.
If your order contains multiple items, they may arrive in separate packages because products can ship from different fulfillment locations.
3. Shipping Costs
Available shipping options and applicable charges will be displayed at checkout before you complete your purchase.
If free shipping promotions are offered, the applicable terms and minimum purchase requirements will be displayed at checkout.
4. Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow 24–72 hours for tracking information to update after receiving your shipping confirmation.
You can use the tracking link provided in your email to follow your package’s progress.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at Johneshia025@gmail.com
We cannot guarantee that an address can be changed after an order has been processed or shipped.
Trend Theory is not responsible for delivery issues caused by incorrect or incomplete addresses supplied by customers, subject to applicable law.
6. Delayed or Missing Packages
Although we work with our shipping and fulfillment partners to help ensure timely delivery, delays may occur due to carrier issues, weather, customs, holidays, or other unforeseen circumstances.
If your package has not arrived within the estimated delivery window, please contact us at Johneshia025@gmail.com with your order number.
We will work with you to investigate the issue and help determine the appropriate next steps.
7. Lost, Damaged, or Incorrect Shipments
If your order arrives damaged, contains the wrong item, or appears to be lost in transit, please contact us at Johneshia025@gmail.com
Include your order number and any relevant photos or tracking information so we can investigate and assist you.
We will work with our fulfillment and shipping partners to determine an appropriate resolution, consistent with our return policy and applicable consumer protection laws.
8. International Shipping and Customs
International shipping availability varies by destination.
Customers may be responsible for applicable customs duties, import taxes, or other fees unless otherwise stated at checkout or required by law.
International shipments may experience additional delays due to customs processing.
9. Contact Us
Have a question about your shipment? We’re happy to help!
Trend Theory Customer Support
Email: Johneshia025@gmail.com
Thank you for shopping with Trend Theory. We appreciate your support and look forward to helping you discover your next favorite look!
Trend Theory — Discover Your Style. Define Your Trend.